Privacy Policy

Studio Feiida

Last updated: 22/02/2026

Studio Feiida (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Norwegian data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.


Data Controller

Studio Feiida
Asker, Norway
Email: hr@studiofeiida.com

Studio Feiida is the data controller responsible for your personal data.


What Personal Data We Collect

We may collect and process the following data:

Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

  • Customer service communications

Automatically Collected Data

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and tracking data


How We Use Your Data

We process your personal data for the following purposes:

Order Processing

  • To process and deliver your orders

  • To send order confirmations and shipping updates

  • To handle returns and refunds

Legal basis: Contract performance


Customer Service

  • To respond to inquiries and support requests

Legal basis: Legitimate interest


Marketing (Only With Consent)

  • To send newsletters and promotional emails

  • To inform you about product launches and offers

You may withdraw consent at any time.

Legal basis: Consent


Website Improvement & Security

  • To analyze website performance

  • To prevent fraud and protect our website

Legal basis: Legitimate interest


Payment Information

Payments are processed securely through third-party payment providers. Studio Feiida does not store full credit/debit card information.


Sharing Your Data

We only share your data when necessary, including:

  • Shipping providers (for order delivery)

  • Payment processors

  • Website hosting providers

  • Marketing/email platforms (if subscribed)

All partners are required to comply with GDPR and protect your data.

We do not sell your personal data.


International Transfers

If any of our service providers process data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission


Data Retention

We retain personal data only as long as necessary:

  • Order and invoice data: As required by Norwegian accounting law

  • Marketing data: Until consent is withdrawn

  • Customer service communications: As reasonably necessary


Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact:
Email: [your email address]


Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyze traffic

  • Support marketing efforts

You can manage cookie preferences through your browser settings or our cookie banner.


Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no online transmission can be guaranteed 100% secure.

Children’s Privacy

Our website and products are not intended for individuals under 16 years of age. We do not knowingly collect data from minors.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.


Studio Feiida
Luxury in the details. Care in the protection.